Terms of Service

Overview

This website is operated by Rissala LLC. Throughout the site, the terms “we”, “us” and “our” refer to Rissala LLC. Rissala LLC offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

ICE BURST™ is operated by Rissala LLC.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access the website or use our Services.

1. Store Information

ICE BURST™ is operated by:

Rissala LLC
1309 Coffeen Ave, STE 1200
Sheridan, WY 82801, USA

Email: contact@ice-burst.com
Phone: +1 307-443-6055

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are using the site under the supervision and consent of a parent or legal guardian.

You agree not to use our products or Services for any illegal or unauthorized purpose.

3. Our Products

ICE BURST™ offers physical consumer products, including electric LED water blasters designed for outdoor water play, pool days, beach trips, backyard activities, and summer fun.

We make every effort to display our products as accurately as possible, including product images, descriptions, prices, colors, features, and accessories. However, we cannot guarantee that your device’s display of colors, materials, or product details will be completely accurate.

Product descriptions, availability, prices, promotions, and offers may change at any time without notice.

4. Product Safety

Our products are designed for recreational outdoor water play. They should be used responsibly and only as intended.

By purchasing our products, you agree to follow any instructions, warnings, or safety guidance provided with the product. Children should use the product under adult supervision.

Do not aim at the face, eyes, ears, animals, electronics, electrical outlets, or anyone who does not wish to participate. Do not fully submerge the product in water unless specifically stated in the product instructions.

Rissala LLC is not responsible for damage, misuse, injury, or loss resulting from improper handling, unsafe use, lack of supervision, or use of the product in a way that is not intended.

5. Orders

When you place an order on our website, you are making an offer to purchase the selected product or products.

We reserve the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product availability issues, payment problems, shipping restrictions, or errors in product information.

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order if an issue is later identified.

Please review your order information carefully before completing your purchase. We may not be able to modify or cancel an order once it has been processed.

6. Pricing, Discounts, and Payments

All prices are listed in the currency displayed on the website at checkout. We offer free standard shipping on all orders within the United States. Prices do not include taxes, duties, customs charges, or other applicable fees unless clearly stated.

7. Shipping and Delivery

Orders are typically processed within 1–2 business days after payment confirmation, excluding weekends and holidays.

We offer free standard shipping on all orders within the United States.

Estimated delivery time is 4–7 business days after the order has been processed and shipped.

Shipping times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, high-demand periods, customs processing, or other events outside our control.

Once an order has been handed to the shipping carrier, we are not responsible for carrier delays. However, our support team will do its best to help you with tracking or delivery-related questions.

For more details, please refer to our Shipping Policy.

8. Returns and Refunds

We offer a 30-day money-back guarantee.

Customers may request a return or refund within 30 days of receiving their order, subject to the conditions described in our Return & Refund Policy.

To be eligible for a return, the item must be in the same condition that it was received, unused, with all original accessories, packaging, and proof of purchase.

Refunds are processed according to our Return & Refund Policy after the returned item has been received and inspected.

For any return or refund request, please contact us at contact@ice-burst.com before sending the item back. Items sent back without first requesting a return may not be accepted.

9. Accuracy of Information

We do our best to ensure that the information on our website is accurate and up to date. However, there may occasionally be errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping times, availability, or other content.

We reserve the right to correct any errors, update information, or cancel orders if any information on the site is inaccurate, even after an order has been submitted.

10. Customer Accounts

You may be required to provide certain information to place an order, including your name, email address, billing address, shipping address, phone number, and payment information.

You agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.

11. Intellectual Property

All content on this website, including text, images, product names, logos, graphics, designs, layouts, videos, product descriptions, and other materials, is owned by or licensed to Rissala LLC and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, sell, or exploit any part of the website or its content without our prior written permission.

12. User Comments, Reviews, and Feedback

If you submit reviews, comments, suggestions, photos, videos, feedback, or other content to us, you agree that we may use, reproduce, edit, publish, translate, and display that content for business, marketing, or promotional purposes.

You agree that your submissions will not violate the rights of any third party, contain unlawful or offensive material, or include false, misleading, or harmful information.

We reserve the right to remove or edit content that we consider inappropriate, inaccurate, misleading, or in violation of these Terms.

13. Third-Party Tools and Links

Our website may include tools, apps, links, or services provided by third parties, including payment processors, shipping providers, analytics tools, tracking tools, advertising platforms, or social media platforms.

We are not responsible for third-party websites, tools, services, content, or policies. If you access third-party websites or services, you do so at your own risk.

Please review the terms and privacy policies of any third-party service before using it.

14. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be collected, used, and shared.

15. Prohibited Uses

You agree not to use our website or Services:

For any unlawful purpose

To violate any laws or regulations

To infringe our intellectual property rights or the rights of others

To submit false or misleading information

To upload viruses, malware, or harmful code

To spam, phish, scrape, crawl, or collect data without permission

To interfere with the security or functionality of the website

To harass, abuse, insult, harm, defame, or discriminate against others

To attempt fraudulent purchases or unauthorized transactions

To misuse our products or encourage unsafe use of our products

We reserve the right to terminate or restrict access to our Services if we believe these Terms have been violated.

16. Disclaimer of Warranties

Our website and Services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will be uninterrupted, secure, error-free, or free of viruses or harmful components. We do not guarantee that the results obtained from using the Services will be accurate or reliable.

Except as expressly stated by us, we make no warranties or representations regarding our products or Services, whether express or implied, including warranties of merchantability, fitness for a particular purpose, durability, or non-infringement.

17. Limitation of Liability

To the fullest extent permitted by law, Rissala LLC and its owners, employees, partners, suppliers, service providers, affiliates, and representatives shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, Services, or products purchased from us.

This includes, but is not limited to, loss of profits, loss of revenue, loss of data, replacement costs, product misuse, delivery delays, carrier issues, or any similar damages.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

18. Indemnification

You agree to indemnify, defend, and hold harmless Rissala LLC, its owners, employees, partners, service providers, affiliates, and representatives from any claim, demand, loss, liability, or expense, including reasonable attorney’s fees, arising from your breach of these Terms, your misuse of the website or products, or your violation of any law or third-party rights.

19. Governing Law

These Terms of Service and any separate agreements through which we provide you Services shall be governed by and interpreted in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.

20. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.

It is your responsibility to check this page periodically for changes. Your continued use of the website after any updates are posted constitutes acceptance of those changes.

21. Contact Information

Questions about these Terms of Service should be sent to:

Rissala LLC
1309 Coffeen Ave, STE 1200
Sheridan, WY 82801, USA

Email: contact@ice-burst.com
Phone: +1 307-443-6055